TERMS & CONDITIONS
OVERVIEW
Welcome to Grace Toronto.
These Terms & Conditions govern your access to and use of our website, products, and services. Throughout these Terms, the words "Grace Toronto," "we," "our," and "us" refer to Grace Toronto.
By accessing our website, browsing our store, or placing an order, you agree to comply with these Terms & Conditions. If you do not agree with any part of these Terms, please discontinue the use of our website.
We reserve the right to update or modify these Terms at any time. Any changes become effective immediately after being published on this page. Continued use of our website constitutes acceptance of the revised Terms.
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SECTION 1 – ONLINE STORE TERMS
By using this website, you confirm that you are at least the age of majority in your province, state, or country of residence, or that you have obtained permission from a parent or legal guardian to use this website.
You agree not to use our products or services for any unlawful purpose or in violation of any applicable laws or regulations.
You must not upload, distribute, or transmit viruses, malware, or any harmful code that could interfere with the operation or security of our website.
Any violation of these Terms may result in the immediate suspension or termination of your access to our services.
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SECTION 2 – GENERAL CONDITIONS
Grace Toronto reserves the right to refuse service to anyone at any time and for any reason.
Information transmitted through our website, excluding payment information, may travel across different networks and undergo technical modifications necessary for proper transmission.
All payment information is encrypted using secure SSL technology.
You agree not to copy, reproduce, duplicate, resell, distribute, or exploit any part of our website, products, or services without our prior written permission.
Headings used throughout these Terms are provided for convenience only and do not affect the interpretation of any provision.
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SECTION 3 – WEBSITE INFORMATION
While we strive to keep all information on our website accurate and up to date, occasional errors or omissions may occur.
Product descriptions, prices, availability, shipping estimates, and promotional offers may change without prior notice.
The content provided on this website is intended for general informational purposes only and should not be considered professional, legal, or financial advice.
Grace Toronto reserves the right to modify or remove website content at any time without obligation to update previously published information.
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SECTION 4 – PRODUCT PRICES & SERVICE CHANGES
Prices displayed on our website are subject to change without notice.
We reserve the right to modify, suspend, discontinue, or replace any product, collection, promotion, or service at any time.
Submitting an order does not automatically create a legally binding agreement.
A purchase contract is only completed once your order has been accepted and confirmed by Grace Toronto.
An automatic order confirmation email simply acknowledges that your order has been received and is not considered final acceptance.
Customers are entitled to all applicable consumer rights provided under relevant legislation.
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SECTION 5 – PRODUCTS
Certain products may only be available exclusively through our online store and may be offered in limited quantities.
All returns, refunds, and exchanges are subject to our Return & Refund Policy.
We make every effort to display product colors, images, and descriptions as accurately as possible. However, we cannot guarantee that your device or monitor will display colors exactly as they appear in reality.
Grace Toronto reserves the right to:
• Limit product quantities.
• Restrict sales to specific customers or geographic regions where permitted by law.
• Discontinue products without prior notice.
• Modify product descriptions, pricing, or availability at any time.
We do not guarantee that every product will meet every customer's personal expectations. Minor variations in color, size, or appearance may occur due to manufacturing processes or screen settings.
Orders may be fulfilled through our international distribution partners. Depending on your country's regulations, customs duties, import taxes, or additional government charges may apply. These charges remain the responsibility of the customer.
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SECTION 6 – BILLING & ACCOUNT INFORMATION
By placing an order with Grace Toronto, you agree to provide complete, accurate, and current billing, shipping, and payment information.
We reserve the right to refuse, cancel, or limit any order at our sole discretion, including orders that appear fraudulent, abusive, duplicated, or intended for resale.
If we modify or cancel an order, we may attempt to notify you using the email address, phone number, or billing information provided during checkout.
Customers are responsible for keeping their account information up to date, including:
• Name
• Billing address
• Shipping address
• Email address
• Telephone number
• Payment information
Failure to provide accurate information may result in shipping delays, order cancellation, or unsuccessful delivery.
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SECTION 7 – THIRD-PARTY SERVICES
Our website may provide access to services, applications, or tools operated by independent third parties.
These services are provided "as available" without warranties or guarantees from Grace Toronto.
We do not control these third-party services and are not responsible for their performance, availability, privacy practices, or security.
Your use of any third-party service is entirely at your own risk, and we recommend reviewing the terms and privacy policies of those providers before using their services.
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SECTION 8 – THIRD-PARTY LINKS
Our website may contain links to external websites operated by third parties.
These websites are not owned or controlled by Grace Toronto.
We are not responsible for the content, products, services, accuracy, or privacy practices of any third-party website.
Accessing external websites is entirely at your own discretion and risk.
We encourage you to review the policies of any third-party website before providing personal information or completing transactions.
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SECTION 9 – USER COMMENTS & FEEDBACK
We always welcome feedback, suggestions, reviews, and other communications from our customers.
By submitting any comments, reviews, ideas, recommendations, or other content to Grace Toronto, you grant us the right to use, reproduce, edit, publish, translate, and display such content for business and marketing purposes without compensation.
You agree that your submissions will not:
• Violate any intellectual property rights.
• Contain unlawful, abusive, defamatory, or offensive content.
• Include viruses, malware, or harmful software.
• Mislead other customers or impersonate another individual.
• Promote illegal activities.
Grace Toronto reserves the right, but is not obligated, to remove any content that violates these Terms or is considered inappropriate.
You remain solely responsible for any content you submit.
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SECTION 10 – PERSONAL INFORMATION
Your submission of personal information through our website is governed by our Privacy Policy.
By using our website, you acknowledge that you have read and accepted our Privacy Policy regarding the collection, storage, and processing of your personal information.
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SECTION 11 – ERRORS & INACCURACIES
Occasionally our website may contain typographical errors, pricing mistakes, inaccurate product descriptions, or outdated information.
Grace Toronto reserves the right to:
• Correct any errors.
• Update product information.
• Modify pricing.
• Cancel orders affected by obvious pricing or information errors.
These corrections may be made at any time without prior notice, including after an order has been submitted.
We are under no obligation to continuously update every piece of information displayed on our website unless required by applicable law.
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SECTION 12 – PROHIBITED USE
You agree not to use our website or services for any unlawful or prohibited purpose.
This includes, but is not limited to:
• Violating local, national, or international laws.
• Infringing intellectual property rights.
• Uploading malicious software or viruses.
• Attempting to gain unauthorized access to our systems.
• Collecting personal information belonging to other users.
• Sending spam or fraudulent communications.
• Using automated bots, crawlers, or scraping software.
• Interfering with the security or functionality of the website.
• Harassing, threatening, discriminating against, or abusing other users.
Violation of these Terms may result in immediate suspension or permanent termination of your access to Grace Toronto's services.
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SECTION 13 – DISCLAIMER OF WARRANTIES
Grace Toronto makes every effort to provide reliable products and services.
However, we cannot guarantee that:
• Our website will always operate without interruption.
• The website will always be error-free.
• Products will always meet every customer's personal expectations.
• All information displayed will remain completely accurate at all times.
All products and services are provided on an "as available" and "as is" basis unless otherwise required by law.
To the fullest extent permitted by applicable law, Grace Toronto disclaims all warranties, whether express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.
Use of our website and products is entirely at your own risk.
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SECTION 14 – LIMITATION OF LIABILITY
To the maximum extent permitted by applicable law, Grace Toronto shall not be liable for any indirect, incidental, special, punitive, or consequential damages arising from the use of our website, products, or services.
This includes, but is not limited to:
• Loss of profits
• Loss of revenue
• Loss of business opportunities
• Loss of data
• Business interruption
• Delays in delivery caused by third parties
• Technical failures beyond our control
Nothing in these Terms excludes liability where such exclusion is prohibited by applicable law.
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SECTION 15 – INDEMNIFICATION
You agree to defend, indemnify, and hold harmless Grace Toronto, its owners, employees, affiliates, suppliers, contractors, and partners from any claims, damages, liabilities, legal costs, or expenses arising from:
• Your violation of these Terms & Conditions.
• Your misuse of our website.
• Your breach of applicable laws or regulations.
• Your infringement of the rights of another person or organization.
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SECTION 16 – SEVERABILITY
If any provision of these Terms & Conditions is found to be unlawful, invalid, or unenforceable by a court of competent jurisdiction, that provision shall be enforced to the fullest extent permitted by law.
The remaining provisions shall continue in full force and effect.
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SECTION 17 – TERMINATION
These Terms & Conditions remain effective until terminated by either you or Grace Toronto.
You may stop using our website at any time.
We reserve the right to suspend or permanently terminate your access to our website without prior notice if we believe you have violated these Terms, applicable laws, or engaged in fraudulent or abusive activity.
Termination shall not affect any obligations or liabilities incurred before the termination date.
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SECTION 18 – ENTIRE AGREEMENT
These Terms & Conditions, together with our Privacy Policy, Return & Refund Policy, Shipping Policy, and any additional policies published on our website, constitute the complete agreement between you and Grace Toronto regarding your use of our services.
These Terms replace any previous agreements, communications, or understandings relating to the use of our website.
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SECTION 19 – GOVERNING LAW
These Terms & Conditions shall be governed and interpreted in accordance with the applicable consumer protection and commercial laws governing the operation of Grace Toronto.
Any disputes arising from the use of our website or services shall be handled in accordance with applicable law.
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SECTION 20 – REFUSED OR UNCLAIMED SHIPMENTS
If a shipment is refused by the customer, remains unclaimed, or is returned due to an incorrect or incomplete shipping address provided by the customer, an administrative and return shipping fee of **CAD $35** may be deducted from any eligible refund.
Original shipping costs, where applicable, are non-refundable.
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SECTION 21 – CHANGES TO THESE TERMS
Grace Toronto reserves the right to update, modify, or replace these Terms & Conditions at any time.
Any changes become effective immediately upon publication on this page.
We encourage customers to review these Terms periodically to remain informed of any updates.
Continued use of our website following any changes constitutes acceptance of the revised Terms.
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SECTION 22 – CONTACT INFORMATION
If you have any questions regarding these Terms & Conditions, please contact our Customer Support Team.
Grace Toronto
Email: info@gracetoro.com
We are committed to providing prompt, professional assistance and will be happy to answer any questions regarding our policies or services.